filters
state:
Show
city:
Show
product:
Show
Hibbett Sports has been an awful experience this Holiday season! I purchased 3 gift cards and attempted to buy items during the ongoing Thanksgiving sales. My first order did not go through and the system stated it was due to too much traffic. It said try again in an...
Read more
1.0
#1139272
Reply to reviews
First time I called they said I would receive the shop net tracking the very next da. I didn't so second call I got "your bank hasn't approved it", called bank and yes they did on the day I ordered it. I call back explaining bank approved it and I am getting the run...
Read more
#1138107
Reply to reviews
I ordered a pair of nike air max shoes that were clearly damaged and they told me i could return shoes to stores ( closest store is in west virginia) they then told me i could return shoes through mail and wait for a refund and i could rebuy same shoes ( very bad...
Read more
1.0
#1138081
Reply to reviews

Hibbett Sports - Customer Service

Hibbett Sports
#1156351
Cashier was rude to me in front of other customers but I let it ride until today
Comment
Show

Hibbett Sports - They shipped the wrong shoe size

Hibbett Sports
#1153559
2.1
Details
I prefer a pair of retro Jordan’s for my daughter. Hobert’s told me I had to ship them back and wait 7-10 business day to get my money back then I had to pay to ship the shoes back. Someone name Celeste B shipped the wrong shoes and customer service was very rude and not helpful at all.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Hibbett Sports - Product Security
1/1

Hibbett Sports - Product Security

Hibbett Sports
#1148390
I received my item in perfect condition. I just wanna thank God for the good people of the postal service. I say that because it arrived unsealed! No tape or nothing to keep someone from delivering an empty box. A little more care into safe shipping is all I ask. At least use some packaging tape. Thank You!!
Comment
Show
Hibbett Sports - Lebron Solider X1 (GS)
1/1

Hibbett Sports - Lebron Solider X1 (GS)

Hibbett Sports
#1141439
5.0
Details
Just purchased my new Red Lebron Soldier X1's snd love them! They are very comfortable, and I get compliments from everyone at my school!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I ordered a pair of shoes in the store, which I never do for this reason. I got a email saying my order can’t be fulfilled, and had to go BACK to the store to get a refund! Now why should I have to use my time and gas to go BACK to the store for a refund? It’s not my...
Read more
Anonymous
TREY

Ordered the retro 11s and they cancelled my order. Stated that I was apart of the group that just won't receive the shoes. ***, I even paid for express shipping. I called on t...

3.6
#1123642
Reply to reviews
Bought Costa Sunglasses an paid $160.00 for them in August 2017.The lens keeps popping out.Went to Hibbett Store in Pleasanton Texas for an exchange.They refused to help and told me to contact Costa.I did and now i have to pay for postage and wait several weeks or...
Read more
1.0
Pleasanton, Texas
#1107468
Reply to reviews
Order didn't ship yet 5 business days later. They already charged me and will give me no reason it hasn't shipped yet. First time I called they said I would receive the shop net tracking the very next da. I didn't so second call I got "your bank hasn't approved it",...
Read more
#1104660
Reply to reviews
This is my very first time ordering from Hibbett sports and I'm very disappointed. After I place my order for four items of course they immediately took out the money for the purchase. A few days later they canceled one of my items from my purchase. Which turned out...
Read more
Anonymous
Ty

Smh I am going thru the exact same thing

1.0
#1100859
Reply to reviews
At store #725 in Flowery Branch I was shopping with my son. Two female employees were working and the store was full. I asked one for a shoe (the other girl was running around helping everyone she could) and the employee didn't even acknowledge me. I asked her several...
Read more
Anonymous
Anonymous

Update: I went back to the store to make a return earlier, the employee that ACTUALLY helped me might have been Chloe

3.2
#1089786
Reply to reviews
I received a coupon through email that offered a 20% discount on my first purchase as a new subscriber. I got on the site and attempted to purchase a pair of shoes with the discount, I was told the coupon could not be applied to my order. I checked the email AND...
Read more
Anonymous
Anonymously laughing at you

If you go on their website, in the search bar type coupons, itll bring up An article names coupon, promos etc or something like that and you scroll down and click on coupons a...

1.7
#1079702
Reply to reviews
First off I spend a lot of money at this store. Which prices are way outrages to start with. Anyways I was just informed when I went to go spend more money at this store that new policy started that rewards expires after 30 days. Well first off all your bussiness never...
Read more
Anonymous
Anonymous

Haha you complain about not knowing about having rewards but on their websit you can check if you have any rewards available to use.. ALSO , they send emails when you have one...

Anonymous
Anonymous

I saw on a review that a lady ordered online and figured out the cleats she was buying were used?has anyone else has that problem, if so I don't think I'm buying from here

1.0
#1074914
Reply to reviews