Hibbett Sports has been an awful experience this Holiday season! I purchased 3 gift cards and attempted to buy items during the ongoing Thanksgiving sales. My first order did not go through and the system stated it was due to too much traffic. It said try again in an...Read more
First time I called they said I would receive the shop net tracking the very next da. I didn't so second call I got "your bank hasn't approved it", called bank and yes they did on the day I ordered it. I call back explaining bank approved it and I am getting the run...Read more
I ordered a pair of nike air max shoes that were clearly damaged and they told me i could return shoes to stores ( closest store is in west virginia) they then told me i could return shoes through mail and wait for a refund and i could rebuy same shoes ( very bad...Read more
Hibbett Sports - Customer Service
Cashier was rude to me in front of other customers but I let it ride until today
Hibbett Sports - They shipped the wrong shoe size
I prefer a pair of retro Jordan’s for my daughter. Hobert’s told me I had to ship them back and wait 7-10 business day to get my money back then I had to pay to ship the shoes back. Someone name Celeste B shipped the wrong shoes and customer service was very rude and not helpful at all.
Hibbett Sports - Product Security
I received my item in perfect condition. I just wanna thank God for the good people of the postal service. I say that because it arrived unsealed! No tape or nothing to keep someone from delivering an empty box. A little more care into safe shipping is all I ask. At least use some packaging tape. Thank You!!
Hibbett Sports - Lebron Solider X1 (GS)
Just purchased my new Red Lebron Soldier X1's snd love them! They are very comfortable, and I get compliments from everyone at my school!
I ordered a pair of shoes in the store, which I never do for this reason. I got a email saying my order can’t be fulfilled, and had to go BACK to the store to get a refund! Now why should I have to use my time and gas to go BACK to the store for a refund? It’s not my...Read more
Bought Costa Sunglasses an paid $160.00 for them in August 2017.The lens keeps popping out.Went to Hibbett Store in Pleasanton Texas for an exchange.They refused to help and told me to contact Costa.I did and now i have to pay for postage and wait several weeks or...Read more
Order didn't ship yet 5 business days later. They already charged me and will give me no reason it hasn't shipped yet. First time I called they said I would receive the shop net tracking the very next da. I didn't so second call I got "your bank hasn't approved it",...Read more
This is my very first time ordering from Hibbett sports and I'm very disappointed. After I place my order for four items of course they immediately took out the money for the purchase. A few days later they canceled one of my items from my purchase. Which turned out...Read more
At store #725 in Flowery Branch I was shopping with my son. Two female employees were working and the store was full. I asked one for a shoe (the other girl was running around helping everyone she could) and the employee didn't even acknowledge me. I asked her several...Read more
I received a coupon through email that offered a 20% discount on my first purchase as a new subscriber. I got on the site and attempted to purchase a pair of shoes with the discount, I was told the coupon could not be applied to my order. I checked the email AND...Read more
First off I spend a lot of money at this store. Which prices are way outrages to start with. Anyways I was just informed when I went to go spend more money at this store that new policy started that rewards expires after 30 days. Well first off all your bussiness never...Read more
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