Hibbett Sports Customer Care Review from Louisville, Kentucky

6 of 49 Hibbett Sports reviews

Bad services in Carrollton Ky.They don't have the personal training for exchanges.

The costumers are not the priority for them. My son have a game at 6pm I went to the store at 4pm to exchange his soccer shoes that I bought the night before. They have 3 people working in the store and they said that no one was training to do the exchange. All we need was a biger number.

They said that we have to wait until 7:30 when the manager will be there. They don't had a MANAGER on that store.

That is incredible!!What I should do???

They call the manager and she just told me the same thing.

This review is a subjective opinion of a user.
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Advertised vs Delivered
Product or Service Quality
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Value for money
Price Affordability
Discounts and Special Offers
Delivery Service

Reason of review:
Poor customer service
Product or service
Review category
Footwear and Clothing
review #912656 by
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