The shoes I ordered were not the shoes I received. When I called customer service I was told I’m sorry ma’am but we can’t exchange them for you. You will have to go online and print out a return label and return them and then wait up to a week for a refund then go back...Read more
Hibbett Sports - Horrible!
I ordered three pairs of shoes from the website and they were sent in 2 separate packages. Took like two weeks to come and when they did they came on two separate days and one of the shoes were not the same color I ordered. This was a horrible experience to be a first time customer. I will never be shopping here again.
Hibbett Sports - Worse customer service ever
I will never ever in my life spend my hard earn money with this website
Hibbett Sports - Worse website ever
Please do not order from this site, customer service is horrible also
Hibbett Sports - Never had a problem it is always perfect
I order cleats I got them few days later they were nice in good condition they fit I love hibbett I get everything from there.
I recently placed an order and was charged tax on my shoes when I live in a state that imposes no taxes on shoes. I contacted customer service and it took almost 15 min to speak to an actual human. In between “Destiny” eating and carrying on another conversation,...Read more
I ordered a new pair of jordans. Two days later they cancel my order..now the sneakers are sold out everywhere...i should of went to footlocker or finishline...what a disapointment. This is bad business..dont waste your time ..very unprofessionalRead more
Had to call customer service hot line in order to exchange a pair of un-worn wrong size shoes in the Beaumont Texas avenue A location.Employee name Deja continue to call me a liar as I told her that the shoes had never been worn and that we just need to exchange them...Read more
I tried to return a gift that was sent to us from Hibbetts.com. We don't have a store in the area and apparently they are unable to return the item without notifying the gift giver as well as CREDITING back the amount to the gift giver's credit card. They cannot issue...Read more
I didn't like
- Lack of policy of gift returns
I opened a chat window to politely ask a question regarding something not clear on the website. My question was well-thought out, articulate, and asked in a gracious way. To that, I received back a super snarky answer, as if I, a first-time customer, am supposed to...Read more
Do you have something to say about Hibbett Sports? What happened? What can we help you with?