Latest review first
Hibbett Sports - Worst customer service ever
I won a raffle for the Retro 11 and i arrived 5mins late and the manager told me to get in the back of the line because my raffle is no longer available
Company wrote 0 private or public responses to the review from Dec 08.
Horrible service. Placed a very large order, physically called twice to confirm all is well with Confirmed order. Yes sir. Well next morning I received the order cancelled email, then starting to receive email here and there order shipped. Called customer service to...Read more
Company wrote 0 public responses to the review from Nov 14.
I ordered a pair of Nike shoes for my grandson on line through Hibbett.com. Paid $90 for them. They lasted less than 2 months with minimal wear-the entire sole is coming off. I contacted Hibbett and was given 2 options... 1.contact the manufacturer or buy another pair...Read more
Company wrote 0 private or public responses to the review from Oct 14.
I didn't like
- Horrible customer service
Hibbett Sports - Horrible experience after paying on line
I will not order from hibbett sports shops on line ever again. While placing my very first order it kept denying my coupon,, I went ahead and paid the $53 for the backpack I needed and was given a shipment date of sept 21. No tracking was ever available for my order. On the 21 st I was sent a Different date of September 25, Still no tracking info .
Company wrote 0 private or public responses to the review from Sep 23.
Hibbett Sports - Terrible employees boxing orders
I have ordered from Hibbet 2 times and both times there was something wrong with my order. The first was send with a security tag still attached and the second order they sent the wrong item. Will never be ordering from them again.
Company wrote 0 public responses to the review from Sep 12.
Hibbett Sports - C-flOp
I ordered a C-Flap online where they DID NOT give the option of which batter flap I wanted so I figured they were selling the one shown. They sent me the wrong one. I called and spoke to someone from customer service, I was on the line FOR AN HOUR, nothing got resolved and they hung up without saying anything. HORRIBLE customer service. Never encountered anything like that.
Company wrote 0 public responses to the review from Sep 08.
I Bought a pair of shoes from Hibbett, the day after they were sent I got an e-mail about that the exact the same pair of shoes (and still in the same size) had a huge discount. I called in to hear if I could get the same discount on the same shoes, which I HAVEN'T...Read more
Company wrote 0 private or public responses to the review from Sep 05.
Had to deal with someone from corporate HQ who could not seem to understand that it is the responsibility of their individual stores to send any bills from other vendors for services to the Hibbett HQ (or inform the vendor of the correct billing address). Corporate was...Read more
Company wrote 0 public responses to the review from Aug 29.
I have a fraudulent charge on my account I call the online dept and I guess they would rather process the order and get their money than to stop it even though I alarmed them of it. It was still in the process stage but they won't do anything. So be careful of a...Read more
Company wrote 0 private or public responses to the review from Aug 20.
I normally would not do this, but I have been told that this assistant manager has been very rude to many people and I thought you might want to know. I was at the Hibbits store in Paris, Tx yesterday. There was a rack with $19.00 and some cents with several of the...Read more
Company wrote 0 private or public responses to the review from Aug 14.
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