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I went in to exchange an item I had just bought, because my son wanted a different color or something else. He didn't like the particular color that I had bought in the Nike tights. When I bought the tights I had a 10 off coupon so I got them for 23.98 with tax and...
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Anonymous
Anonymous

The reason that certain colors go on sale is because they don't sell. Anything black will sell so you can't expect them to give you something on sale that's not. Also, the com...

1.8
I didn't like
  • Rules that apply to the exchange policy
#828433
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The store located in pocomoke md the store manager is very unprofessional, she was very nasty when myself and my siblings were only trying to gain an understanding about an issue for future references. The young lady was rude, and she pushed the credit card machine...
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1.0
#823262
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Okay this the third time i went to hibbets store i recive a a call to come and pick up my shoes and when i got there they gave my shoes away to the next cousmer feeling *** three times this done happen to me you all need to change the store policy first come first...
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2.0
I didn't like
  • Being lied to
#822310
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Hibbett Sports Sneakers Review

Hibbett Sports
#896292
1.0
Details
Purchased a pair of shoes for my son he wore them for about five minutes and said they hurt his feet. We tried to return them and the lady said they would not take them back because they had been worn the shoes were in brand new condition. I have been shopping with them for years and now the have lost my business
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Hibbett Sports Customer Care Review

Hibbett Sports
#894591
4.6
Details
About staff always following around or looking at you as if every customer steal.. I have been going to this store for years. Unpleased.. Not everyone steals.
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website

Hibbett Sports Manager Review

Hibbett Sports
#871780
If a manager tells an employee they are dead weight is that acceptable behavior?
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Hibbett Sports Customer Care Review

Hibbett Sports
#855500
So hibbetts has started raffle system in my city but the workers are selling tickets and giving them away to friends so regular people cant get them now me personaly im not going to pay for a ticket then pay for shoes too the store in opelika al needs help
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Horrible, I was called in for a shoe on April 1, 2016 by the employee named Marcus and told I had until until 2pm on April 2, 2016. When I arrived at the store on April 2, 2016 at 1:35pm my shoe was given away to a friend of his which I found out at 12:43pm that day....
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Anonymous
Tina

I hate hibbets in saraland,alabama I went in and did the ticket for my 13,yearold son I was call and when I got there they said it was a misunderstanding apparently the the l...

2.6
#822092
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I am done with hibbet sports on harkrider! I like th selections but the customer service was horrible. I walk in there are 6 people standing around, no one says hello. I find what i want in 5 min (im a guy) and i look around and no one has asked me if i need help. So i...
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Anonymous
Anonymous

Don't you think it's kinda crazy that you found what you wanted and didn't need help.. but you wanted them to ask you?

3.4
#813061
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I had a bad experience with the prattville alabama location where the manger push my 15 year old daughter in her face and told her to move and she pushed her so hard until other people was able to jump in front of her and she still was not able to get her shoes and i...
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#802829
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Hibbett Sports - Asics Kayano 20 Review from Mountain View, California
Bought a pair of Asics Kyano 20 in Sept.2015. Paid 149.00. Shoes falling apart by Feb. 2016. Called Hibbets and said they could only return within 90 days. So I contacted Asics and they said the warranted up to 2 years of manufacturer. And that they gave Hibbets a...
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Anonymous
Anonymous

five months is a long time to have a pair of running shoes so cut the store manager a break also I doubt she personally mismatched the pair or checks the labels inside the box...

Anonymous
Anonymous

Buy Brooks. Get them at seasonal discounts.

1.0
#801872
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I'm very upset about how the Prattville Al store handled the new release of the Jordan retro 12 that dropped today. First come first serve should mean FIRST COME FIRST SERVE. The employees in this store completely over looked the people that stood in line for HOURS and...
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2.6
#798878
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I purchased a University of Kentucky wallet for my husband at Hibbett in Madisonville,Ky.It didn't work,I had the gift receipt and original receipt, it was on my American Express and the clerk said she could only give credit on the card,no cash back,my question is...
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Anonymous
Anonymous

All refund are in "original for of payment" meaning if you used credit, you're refund will be on the same credit card.

Anonymous
Anonymous

All credit cards have to be refunded to the original card... Well played.

4.0
#766155
Reply to reviews
I'm a regular customer in Hibbett sports Cambridge, MD. whether it be releases or just some gear. But I always get smart remarks and rudeness from two of the female workers. I brush it off. I'm thinking I did nothing to them. Then the manager tells me they don't like...
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Anonymous
Anonymous

After hearing that story I will never walk thru hibbetts doors again.

3.5
#754924
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