I was very weary about buying my daughters sneakers for xmas from hibbet sports due to the bad reviews I read about other people receiving wrong sizes as I expressed my concerns to the sales man he reassured me over and over that he has her size and it would be fine...Read more
Hibbett Sports - A hot GHETTO mess
Went to hibbett sports on Sparkman Dr in Huntsville Alabama, with receipt in hand to return or exchange a pair of shoes and was told that I could not. Wow when did the policy change?
Hibbett Sports - Customer Service
Cashier was rude to me in front of other customers but I let it ride until today
I ordered my son a pair of Jordan’s on December 9th. I went to check the UPS tracking to see when my sons shoes would be delivered; by the way this was the only thing he really wanted for Christmas. I called on December 18 into customer service to find out what was...Read more
Hibbett Sports - They shipped the wrong shoe size
I prefer a pair of retro Jordan’s for my daughter. Hobert’s told me I had to ship them back and wait 7-10 business day to get my money back then I had to pay to ship the shoes back. Someone name Celeste B shipped the wrong shoes and customer service was very rude and not helpful at all.
I placed large order for 12 Nike Duffel Bags at 25% off and was charged on my credit card full price! I called customer service and they said sorry can't honor the 25% off. I would not have ordered these at full price! I was lied to and they just charged full price...Read more
I didn't like
- Was lied too about price of product
Called Hibbett this morning about the shoes I ordered on 12/5/17 as a Christmas present. When I ordered, the site told me delivery would be 12/12 to 12/15. UPS shows my package “Out for Delivery Today” EVERY day since 12/8/17. The rep at Hibbett this morning told me...Read more
For christmas I ordered a pair of converse chuck taylor shoes in a grade school size 6 (after trying to get them from the local stores with no luck in them having them in stock so online buying was my only option) and when I received them they were a men's size 6 which...Read more
- Fast delivery
I didn't like
- Them not making right on my order that they messed up
I ordered $167 worth of merchandise on cyber Monday. Each item was shipped and received on different dates. Not that big of a deal. They put a hold on the money at my bank and as the items were shipped they charged me for the merchandise and within 3-4 business days...Read more
I ORDERED TWO PAIR OF AIR JORDANS ON 12-8-17. MY MONEY WAS INSTANTLY TAKEN FROM MY ACCOUNT, BUT AFTER 5 MINUTES I RECEIVED AN EMAIL SAYING MY ORDER WAS CANCELLED BECAUSE TGE ITEMS WERENT IN STOCK. I CONTACTED CUSTOMER SERVICE AND WAS TOLD IT WOULD TAKE 2-5 BUSINESS...Read more
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