filters
state:
Show
city:
Show
product:
Show
Show

Hibbett Sports - No help

I walked in browse around in store no one offer me any help so when i found a shoe i ask do they have in leather the girl gone say what you see is what we have on shelf i said do yall have online she say i dont know didnt go check or nothing just finish chatting with her co worker then when i got to counter the woman gone ask me did i find what i was looking for when she never help
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Carthage, Mississippi
#1227604
Reply to reviews
I have ordered a Xenith helmet for my son paid for EXPRESS and came with the wrong face mask. Called and spoke with a representative and she apologized and I thought maybe a new employee packaged the helmet. Received the helmet a 2nd time, WRONG face mask AGAIN! Now...
Read more
1.0
I didn't like
  • Refund exchange policy
  • Horrible customer service
  • Wrong order everytime
#1227119
Reply to reviews
I placed my order on Good Friday Easter weekend and I also ordered another pair of shoes form Finish Line the same day and while my finish line order had shipped on that Saturday all weekend my Hibbet order said in process. On that Monday morning I called to see why my...
Read more
1.0
#1225064
Reply to reviews
Show

Hibbett Sports - Ordering online

My first order online with that company , will never order from them again. Rubbish company and bad customer service.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1223941
Reply to reviews
The assistant manager, Maddison Paugh, at Hibbitt Sports in Emporia KS was beyond disrespectful towards me and my family when we went into the store to get some athletic apparel. Due to a past conflict with a family member of mine she rudely refused to serve us, making...
Read more
2.3
#1218804
Reply to reviews
The shoes I ordered were not the shoes I received. When I called customer service I was told I’m sorry ma’am but we can’t exchange them for you. You will have to go online and print out a return label and return them and then wait up to a week for a refund then go back...
Read more
3.3
Product
#1217663
Reply to reviews
Show

Hibbett Sports - Horrible!

I ordered three pairs of shoes from the website and they were sent in 2 separate packages. Took like two weeks to come and when they did they came on two separate days and one of the shoes were not the same color I ordered. This was a horrible experience to be a first time customer. I will never be shopping here again.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
#1215310
Reply to reviews
Show

Hibbett Sports - Worse customer service ever

I will never ever in my life spend my hard earn money with this website
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1212876
Reply to reviews
Show

Hibbett Sports - Never had a problem it is always perfect

I order cleats I got them few days later they were nice in good condition they fit I love hibbett I get everything from there.
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
#1212115
Reply to reviews
I recently placed an order and was charged tax on my shoes when I live in a state that imposes no taxes on shoes. I contacted customer service and it took almost 15 min to speak to an actual human. In between “Destiny” eating and carrying on another conversation,...
Read more
4.0
#1210254
Reply to reviews